Troubleshooting medTester Ping

If the ping is not successful, the system displays an error message. Following are some steps to troubleshoot the problem.

• Recheck the cabling connections.
• Check the port and baud rate settings in both WebTMA and medTester to assure they are identical.
• Disable any conflicting software that uses the same port.

A readme.txt file is in the directory C: Program Files >TMA Systems LLC > WebTMA Additional Services > WebTMA MedTester > MT. The end of this file contains a summary of all medTester error codes.