Pinging the medTester

Always test the communication between WebTMA and the medTester unit before you transfer data. This assures that the medTester port is not in use by another device and the connection is solid.

The industry term for this test is 'ping,' and it means that a signal is sent from one device to another. If the connection is working, the receiving device sends a reply.

  1. Set the medTester to the main menu (Menu 1). This is the only medTester setting that accepts communication from WebTMA.
  2. Disable any conflicting device applications such as HotSync. See caution note below.
  3. Launch the WebTMA medTester application.
  4. Log in to the WebTMA medTester application.
  5. Click Ping MedTester to test the connection.

When you click Ping medTester from WebTMA, a dialog box appears in the upper right corner of the window and shows that the ping command is executing.

A successful ping is indicated by an audible beep from the medTester unit (if sound is enabled on the unit) and a dialog box on the PC that shows the version number of the medTester software.

BtnCaution If you use a Palm OS handheld device, the HotSync may use the same port as the medTester. If so, close the HotSync Manager using the Exit command before you attempt to communicate with the medTester unit.

See Also

medTester Function Commands

Troubleshooting medTester Ping

MT Directory Checklist Files

Sending All Checklists to medTester

Processing Files in medTester

Sending Filtered Checklists to medTester

Re-sending Files to medTester

Uploading Data to WebTMA

Processing .mup Files