User Management Role Behaviors

Administrator Roles. Administrators have complete control on this window with special rights on the User Management and User Group windows. Administrators can see all user accounts regardless of role or Repair Center association and all user groups regardless of RC association. Administrator records are not visible to non-administrator users from the User Management window.

User Roles. Users with access to the User Management window have somewhat limited capabilities. Standard Users cannot view or edit Administrator accounts.

Technician/Requestor/Contractor Roles. Access for Technician, Requestor, and Contractor records is controlled through the User Management window rather than the original record. The Window Access Tab determines which windows these types of users can access. While browse listings for other windows can be shared with these users through MyPage, hyperlinks to windows that require full user account access are not available.

Groups. All User roles inherit Preferences and Privileges from the Group level. Group level Deny values for Window Access, Data Access, and Privileges override any access granted by other groups or those set at the User level.

See Also

User Management Records

User Management Identity Tab Field Definitions

User Electronic Authorization

User Management User Signature

How to Add User Records

How to Add LDAP Users

Users' Permissions Affected by Groups

User Management Access Tabs

User Management Identity Tab

Rules for User Access Entries

User Management Preferences Tab

User Management Privileges Tab

User Management Records Groups Tab

User Window Access Tab

User Management Data Access

User Management Defaults Tab

User Management Exclude Tab

User Management MyPage Tab

User Management iServiceDesk Tab

User Management Managed Resources Tab