Rules for User Access Entries

The following rules apply to the fields in the Access section of the User Management > Records / Identity Tab.

• A User account or Administrator account can also have a technician, requestor, and/or contractor record associated with it.
• User, Administrator, and Technician accounts can be granted access to mobile applications. If a mobile check box is selected, a technician must also be selected.
• Technician accounts can be designated as mobile only with the Mobile Access Only check box.
• For Technician, Requestor, and Contractor accounts, a corresponding record of the same type must be selected.
• Each Technician, Requestor, or Contractor record can only be linked to a single user account. The drop-down list for each record type only includes unlinked records (or the records already linked to the current user account).