Path: Admin > User Management > Records / Identity Tab
Proper setup of user access can help minimize problems with your database, such as accidental or malicious errors, missing or incorrect data, and nonstandard formats or nomenclature. Each person who has access to WebTMA has a record in User Management.
Records for the Admin role and User role do not have pre-defined restrictions, but settings for technicians, contractors, and requestors have fewer options.
Create a general record for technicians, contractors, and requestors from the modules specific to those users, then go to User Management to add access, preferences, and privileges. The role you select in the Role field determines the options available on the other User Management Tabs.
The Locked Out check box applies when your organization specifies the maximum number of attempts to enter a valid password. If a User has been locked out, another user with appropriate permissions can clear this check box to allow login. This is a mandatory action when the lockout period is 0 (zero), which makes the lockout indefinite.