Suppress Email
No email when clear status
Result
No messages sent for any changes to Status
Message sent for status change, but not when Status field is cleared or blank
Message sent anytime a Status is changed or cleared
Path: Organization > Repair Center > Records / WO Email Tab–Status Change Subtab
If you send responses for a status change, you may prefer to limit them to actions taken. To avoid sending messages when you clear the Work Order Status field, check the box labeled No email when clear status. The following list shows the results that occur when you mark the Suppress Email and No email when clear status check boxes.
Suppress Email |
No email when clear status |
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No messages sent for any changes to Status |
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Message sent for status change, but not when Status field is cleared or blank |
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Message sent anytime a Status is changed or cleared |