Path: Organization > Repair Center > Records / Customer Survey Tab
The value entered in the Trigger Qty field represents the number of work orders created before a survey form is generated or printed.
If you enter the number 50, a survey is generated for every fifty work orders. The trigger quantity applies to all work orders unless you add a Work Order Type or Types to the WO Type Exclusion Subtab. Use the Subtab to define the Types of work orders, such as PMs, that are excluded from the trigger quantity.