Custom Text Key Word Definitions

Using Admin > Text Management, WebTMA includes a number of different e-mail responses for Approval Routing. These responses include the key words to inform recipients of the request, order number, actions, and other request-specific information.

For your convenience, here is a list of the key words used in e-mail. If you have a concern about the meaning of a key word, you can also study the default text of the message.

When you rewrite an e-mail response, always use the key words in your message to give users meaningful information. The following list defines the key words you can use within the {replace}keyword{/replace} symbols.

Key Words Used with Authorization

KEY WORD

DEFINITION

#

Work request number

action

Action taken by another authorizer

RequestAction

Action requested by requester

RequestBuilding

Building where requested work is to take place

RequesterName

Name of the requester

RequesterPhone

Phone number of the requester

RequestFacility

Facility where work is to take place

RequestRoom

Room where work is to take place

TransactionType

Authorization transaction

url

Link to Authorization module

user

A different authorizer

See Also

Customized Messages

Key Word Caution

How to Create Custom Text Using Key Words

Forms with E-mail Text