Path: Organization > Repair Center > Technician / Identity Tab
Technicians with a record created from the Technician window do not have permission to log in to WebTMA regardless of the method, i.e., neither browser nor a mobile device.
After you create a Technician record, go to Admin > User Management > Records and create a User record with an assigned Role of Technician. Login information and device types are established from the User window. Information about how to complete the Preferences Tab, Privileges Tab, and various access Tabs for User Management are found in Help > Help Page > System Administrator Setup.
For technicians who can log in, you have the option to grant some or all of the following permissions from the User record: view work orders assigned to the logged in technician (with limitations), create work orders, create a request for quotes (RFQ), and review quote requests. A technician login restricts the technician's access to his or her assigned work orders or to records they created.
Even if technicians cannot log in to the system, their names are available from selection popup windows such as the Work Order / Schedule Tab as long as they have a technician record.
When you create a technician record, all technicians must be assigned to at least one Trade and one Repair Center to save the record.