Login without ID and Password

Path: Admin > User Management > Records

You can make selected Users, Requestors, and/or Technicians eligible to log in without using an ID and Password. This is done by generating a URL for selected persons.

1. Go to Admin > Client Info > Preferences.
2. Mark the Allow URL Login Access check box.
3. Go to the User record.
4. Mark URL Login check box. *
5. Click the Login URL link on the Action Menu.
6. Click the Copy to Clipboard button.
7. Paste the URL in an e-mail and send to the User, Requestor, or Technician.

* Alternatively, you can click the E-mail Link button, and type the person's e mail address in the Send E-mail popup.

When the person clicks the URL, WebTMA bypasses the login window and immediately opens the application. Users can bookmark this URL for repeated use.

Remind those who log in without ID or Password to lock their computer whenever they leave their desk because anyone who has access to the URL can launch the application.

This URL is different from the Simple Request URL described in Help > Help Page > Requests because the simple process works outside the application and was designed for non-WebTMA users.

Avoid Login without Password if you use LDAP. The two methods are incompatible. LDAP is more secure and offers other features.