Most users must complete the three Login fields to log in successfully using the URL and login information provided by their WebTMA System Administrator. This applies to all users who log in, including those with restricted login permission such as contractors.
If users forget their password, they can click the I forgot my password link. When they click the Submit button on the Forgotten Password window, WebTMA sends a new password to their e-mail address (see Caution below). If the user has no e-mail address, the message is sent to the Default Password Email address found in Admin > Client Info / Password Tab if one has been specified. The link applies to all user Roles that are granted the Change Password privilege.
The message "Feature not available for this login" appears for any of the following:
The exception to login requirements is the option for users and requestors who can log in without ID.
If you are an administrator who makes changes related to application setup and user access, your login and password give you access to the Admin menu. The windows available from this menu are used to control general information about your organization and how it uses WebTMA as well as Client Info, User Management, and other administrative tools.
Caution: If you plan to use the Forgotten Password feature, be sure you have an address entered in the E-mail field found on the Admin > Client Info / Identity Tab. WebTMA uses this address as the From address when the forgotten password is sent. If the field is not populated, WebTMA cannot send an e-mail message.