Path: Transactions > Work Order > Records / Schedule Tab
To change a technician assignment or other information from the Work Order window:
Avoid editing converted schedule line items. If you change hours on a converted line item, WebTMA does not update the new value on the Costs Tab, but if you re-convert the line item, WebTMA adds a new line item to the Costs. This means you have two cost line items for the same labor line. For example, suppose you have a converted line item with a quantity of 3 hours and you update the quantity to 4 hours. If you click the Convert to Labor link, WebTMA adds an additional line with a quantity of 4 hours (for a cumulative total of 7 hours).