Path: Organization > Repair Center > Records / Identity Tab
The WO Prefix field is required and is the prefix for the work order number on all work orders generated for the repair center.
When setting the prefix, use something that is easily recognized by the technicians as their repair center. The same characters used for the repair center code can also be used as the prefix.
The value you type in the Counter field determines the starting work order number. It is also a required field.
Since this is a counter, the number cannot be changed to a value lower than the current value. As work orders are generated for the repair center, this field reflects the last work order number assigned.
Make the counter long enough to handle the number of work orders generated — including PM work orders. You can start the counter with the number 1. You can also incorporate the fiscal or calendar year into the work order counter. If you do this, be certain to set reminders and designate someone to modify the counter at the beginning or end of each fiscal or calendar year. This is not done automatically by the system.
For Example: Assume you expect to generate between 8,000 and 12,000 work orders in the year 2009 (fiscal or calendar). To allow space for the maximum number of work orders, five digits must be reserved so as not to affect the fiscal year identifier. Therefore, the value for the counter would be 200900000. When, at the end of the year, you have generated 10,895 work orders, your current counter would read 200910895. At the beginning of the year 2010, the counter is modified to 201000000. This is a value greater than the existing value of the counter.