Path: Organization > Repair Center > Records / Identity Tab–Preference Subtab
When the Check Dupe Work check box is marked, WebTMA looks for existing open or closed work orders that include the same task, the same item, and the same location. You can restrict the search for duplicates to open work orders only if you also mark the Open WO Only check box. The number of days checked is specified in the Dupe Check # Days field. For example, the number 7 in the field indicates that WebTMA looks back 7 days for similar work orders.
When the Check Dupe Work check box is selected, a value is required in the Dupe Check # Days field.
To limit the search for duplicates to open work orders, mark the Open WO Only check box.