Path: Organization > Lookups > Time Types
Time Types are used when recording a technician's work order-related time as well as other time. For this relationship to work, at least one Work Order Type must be established to create a repair center record.
Required fields are Code and Description.
The Rate field is used to establish a rate multiplier for time types. The rate multiplier is the value used to calculate extended labor costs on the work order and consists of a two decimal numeric field. Extended labor costs are calculated by multiplying the charge rate identified on the technician's record by a rate multiplier. Note: If left at zero, the cost on labor lines is zero.
Assume the rate multiplier for regular time is 1.00, and the time type (on the Work Order / Labor Cost Tab) is populated when a technician is selected. If the time type used is regular time, the technician's labor will be calculated by multiplying the charge rate by 1.00 (regular time rate multiplier). Note: The time type default is established by the selected repair center.
If you use a specific coding system for time types, the Budget Code field displays the applicable code. Selections for this field are taken from the Budget Code Lookup window.
The independent check boxes available are options to further define each time type and determine the time types you want included in technician productive time reports.
Work Order Time – When selected, associated time types appear in the selection list for recording labor on a work order, such as regular time and overtime. If you want work order time included in a Technician productivity report, both this check box and the Include in Productivity Report must be checked.
Include in Task Time Average – factors task time associated with the task type into the average time it takes to perform a task.
Include in Productivity Report – time that is not necessarily classified as Work Order time, but accounts for time when the technician is productive, such as training and continuing education. If you want work order time included in a Technician productivity report, both this check box and Work Order Time must be checked.
Productive Time in Productive Report – this option does not change how the application behaves. It is only used in conjunction with technician productivity reports. Check this option when a time type is not defined as work order time but you want the activity included as productive time. For example, if you deem training time to be productive, mark both the Include in Productivity Report check box and this check box.
The Work Groups Tab displays information added to the Work Groups lookup window available with WebTMA Enterprise. Use the Work Groups Tab to include the Time Type in one or more Work Groups. This is needed especially if you use the Client Info > Preferences option to Filter Time Types by Work Group, which filters available Time Types for a technician to those assigned to his Work Group.