Path: Organization > Lookups > Shifts
Shifts are linked to the technicians' records and used to identify technicians' work shifts and the associated start, end, and lunch times specific to your organization.
Required fields are Code, Description, Shift Start, and Shift End. Like all time fields in WebTMA software, the start and end times must be entered in 24 hour units (Military time).
If a shift differential is paid, the Differential field should be populated to factor in the differential for work order labor charges. This field only supports dollar values, not percentage differentials. For example, if a technician is paid an extra 75 cents per hour for working the 2nd shift, then '0.75' is entered in the Differential field.
Include a number in the Duration field to specify the number of hours in the shift.
Select a Color if you want to differentiate shift lines in the Scheduler window.
The Custodial check box is available is you use the Custodial for Service Providers module, and it indicates if the shift is used by this optional Custodial module.
Check the days of the week to which the shift applies.