Path: Organization > Lookups > Priorities
Priorities define the importance of the job to be done. These are preference codes assigned to work orders to show their importance.
Examples: 1 - emergency; 2 - next day; 3 - 72 hours
As an option, you can assign a color to the priority. Your selections display as colored icons on lists of work orders in a MyPage Control. The colors are used to identify important work that must be completed quickly.
A Due Every field for Priorities is included if you use the Notification and Escalation module. When you type a number and select a time span (Day, Hour, Minute), WebTMA adds the number to the Request Date to calculate the due date.