Path: Admin < E-Mail Settings
The following tables list the keyword options for each Tab on the E-Mail Settings window.
Key Words for Request Log E-Mail |
|
KEY WORD |
DEFINITION |
Action Requested |
Contents of Action Requested field on Request record |
Date |
Date request submitted |
Department Name |
Requestor's Department |
Location Info (Code-Name) |
Location Code and Name separated by a hyphen |
Location Type |
Location Type shown on the request |
Requestor Email |
Email address of requestor on request |
Requestor Name |
Name of person requesting work |
Requestor Phone |
Phone number of person requesting work |
Service Request# |
Number assigned to the request |
Status |
Work status |
Key Words for Project E-Mail |
|
KEY WORD |
DEFINITION |
Building Name |
Name of the Building where work was performed |
Closed Date |
Date the entire project was completed including paperwork |
Completion Date |
Date when WO was closed out (work and paperwork completed) |
Department Name |
Affected department shown on WO |
Due Date |
Date by which work had to be performed |
Entity Name |
Entity on which work was performed |
Facility Name |
Name of the Facility where work was performed |
here |
Hyperlink to the Customer Survey |
Manager Name |
Name of the Project Manager |
Project Description |
Description of related project for which work was performed |
Project Name |
Name of related project for which work was performed |
Project# |
Number assigned to the Project |
Request Date |
Date the work was requested |
Key Words for Requested Part E-Mail |
|
KEY WORD |
DEFINITION |
Cancellation Reason |
Reason the part request has been cancelled |
Part |
Part code number |
WO# |
WO number that requested the part |
Key Words for Required Event E-Mail |
|
KEY WORD |
DEFINITION |
Accept Date |
Date the event was accepted/approved |
Accept Reason |
Justification for approval |
Event Name |
Name of the requested event |
Key Words for Reservation Accept Reply E-Mail |
|
KEY WORD |
DEFINITION |
Accept Date |
Date the reservation was accepted |
Accept Reason |
Contents of Reservation Accepted Reason field |
Reservation# |
Number assigned to the reservation |
Key Words for Reservation Reject Reply E-Mail |
|
KEY WORD |
DEFINITION |
Requestor |
Name of person reserving the item |
Requestor Phone |
Contact information for the Requestor |
Reservation# |
Number assigned to the reservation |
Resource Info |
The text in the Resource Info section is inserted for each resource line associated with the Reservation. Each additional resource line starts a new line in the email. |
Resource Info Fields |
|
End Date |
Date the reservation ends |
Item Type |
Reserved item Type |
Location |
Site of the reserved item |
Start Date |
Date the reservation starts |
Tag # |
ID code of the reserved item |
Tag Desc |
Description of the reserved item |
Type Code |
Code of the item Type |
Type Desc |
Description of the item Type |
Key Words for Reservation Reject Reply E-Mail |
|
KEY WORD |
DEFINITION |
Reject Date |
Date the reservation was rejected |
Reject Reason |
Contents of Reservation Rejected Reason field |
Reservation# |
Number assigned to the reservation |
Key Words for Receiving E-Mail |
|
KEY WORD |
DEFINITION |
Part Code |
WebTMA part code number |
Part Description |
Description shown on part record |
Quantity |
Number of parts received |
WO# |
WO number for which part was received |
Key Words for Trip E-Mail |
|
KEY WORD |
DEFINITION |
Reject Date |
Date trip was rejected |
Reject Reason |
Reason trip was rejected |
Trip# |
Number assigned to the trip in WebTMA |
Key Words for Batch Job E-Mail |
|
KEY WORD |
DEFINITION |
Batch Job Type |
Type of batch job, such as PM |
Start Date |
Date job scheduled to start |
Status |
Status of job |
Key Word for Survey Response E-Mail |
|
KEY WORD |
DEFINITION |
WO# |
Number for WO that either received a response or reply failed |
Key Word for Pending Charges E-Mail |
|
KEY WORD |
DEFINITION |
URL |
Insert the URL in the Body of the message. When a batch is released for review, the URL is included as a link to the files to be reviewed |
Key Word for Mobile E-Mail |
|
KEY WORD |
DEFINITION |
Action Requested |
Description of work needed entered on the Request Log |
Date |
Date of the Request |
Department Name |
Department related to the request |
Item Type |
Type of item requiring work |
Location Info (Code-Name) |
Location Code and Name separated by a hyphen |
Location Type |
Lookup Type assigned to the location |
Requestor Email |
Email address of the requestor |
Requestor Name |
Name of the requestor |
Requestor Phone |
Phone number for the requestor |
Tag Description |
Description of the item requiring work |
Tag Number |
Tag ID for the item that needs work |
Transaction Number |
Either Request # or WO # depending on the record from which the email is sent |
Key Word for Mobile E-Mail |
|
KEY WORD |
DEFINITION |
Account # |
The account charged for this material |
Department Name |
Department related to the request |
Estimated Total |
Total estimated cost of the materials |
Order Date |
Date Material Request made or request is converted to Sales Order |
Order # |
Request # or Sales Order # for converted request |
Part Code |
Warehouse Part identifying code |
Part Description |
Description of Part in your system |
Quantity |
Number of items requested |
Request # |
Material Request identifying number |
Requestor Name |
Name of person making the request |